How Privacy Applies To Wallet Records
Our Privacy Policy covers details you submit when opening an account, signing in, completing phone verification and contacting account help. We may record payment references, timestamps and status information when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, so we can match
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a receipt to the correct account and investigate a stalled wallet status. We also process device and connection details needed to keep sessions working and identify unusual access. We use this data for account administration, security, support and policy obligations, not for unrelated purposes. If a
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request concerns access or eligibility, the outcome depends on local law. You can ask us to explain, correct or remove eligible details through the account help path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.